This Privacy Policy explains how AKASHA GOLD GROUP LLC collects, uses, stores, and protects personal information when you use our website, digital products, online courses, memberships, coaching services, community features, or related services.
The data controller responsible for the processing of personal information is:
AKASHA GOLD GROUP LLC
HED 87040
2708 SANTA BARBARA BLVD.
Suite 120
CAPE CORAL, FL 33914
United States
Email: privacy@akasha-gold.de
We may collect and process the following categories of personal information:
Account and contact information
Name, email address, phone number, billing address, login details, and communication data.
Profile and relationship information
Information you provide through questionnaires, forms, coaching sessions, relationship preferences, lifestyle information, family status, personal goals, and partner preferences.
Numerology and spiritual profile data
Birth date, numerological analysis data, compatibility scores, spiritual preferences, and related personal development information.
Payment information
Billing details, transaction information, subscription status, and payment confirmations. Full payment card details are processed by our payment providers and are not stored by us.
Technical data
IP address, browser type, device information, operating system, access times, log files, cookies, and usage data.
Communication data
Messages, emails, support requests, coaching notes, feedback, and community interactions.
We process personal information for the following purposes:
To provide access to our website, digital products, online courses, memberships, coaching services, community features, and related services.
To create and manage user accounts, customer profiles, purchases, bookings, subscriptions, and payments.
To provide personalized content, relationship insights, numerology based analysis, compatibility information, coaching support, and spiritual or personal development materials.
To communicate with you regarding purchases, account access, service updates, support requests, appointments, coaching, and customer service.
To improve our website, services, products, user experience, security, and internal processes.
To comply with legal, tax, accounting, regulatory, and contractual obligations.
To send marketing communications, newsletters, offers, and updates where permitted by law or where you have given your consent.
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:
Performance of a contract
Where processing is necessary to provide our products, courses, memberships, coaching services, or digital content.
Consent
Where you have given us permission to process certain information, for example for newsletters, sensitive information, or optional profile information.
Legal obligation
Where we are required to process information for tax, accounting, or regulatory purposes.
Legitimate interests
Where processing is necessary for security, fraud prevention, service improvement, customer communication, or business administration, provided that your rights and interests do not override our interests.
Some of our services may involve personal or sensitive information, including information about relationships, emotional wellbeing, sexuality, health related topics, spiritual beliefs, family situation, personal values, or life circumstances.
We only process sensitive personal information where you voluntarily provide it and where we have a valid legal basis, including your explicit consent where required by applicable law.
You are not required to provide sensitive personal information. However, some personalized services, coaching elements, or matching features may not be available without this information.
Payments may be processed by external payment service providers such as Stripe, PayPal, credit card processors, or other providers listed during checkout.
These providers process payment information according to their own privacy policies and security standards.
We do not store full credit card details on our own servers.
We may share personal information with the following categories of recipients where necessary:
Hosting providers and IT service providers for operating our website, platforms, databases, and technical infrastructure.
Payment processors for handling payments, refunds, subscriptions, and billing.
Email, CRM, and communication providers for sending transactional emails, newsletters, support messages, and customer communications.
Coaches, consultants, or service providers who support us in providing coaching, consulting, matching, or customer support services.
Professional advisors such as accountants, tax advisors, legal advisors, and auditors.
Public authorities, courts, regulators, or law enforcement agencies where legally required.
We do not sell your personal information.
AKASHA GOLD GROUP LLC is located in the United States. If you access our services from outside the United States, your personal information may be transferred to and processed in the United States or other countries.
Where required by applicable law, we use appropriate safeguards for international data transfers, such as standard contractual clauses, data processing agreements, or other lawful transfer mechanisms.
Our website may use cookies and similar technologies to provide essential website functions, improve performance, analyze usage, remember preferences, and support marketing activities.
You can control cookies through your browser settings. Some website functions may not work properly if cookies are disabled.
Where required by law, we will request your consent before placing non essential cookies.
We may send newsletters, offers, updates, or promotional communications if you have consented to receive them or where permitted by applicable law.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at:
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account and profile data may be retained for the duration of your customer relationship with us.
Billing, tax, and accounting records may be retained for the legally required retention periods.
Support, coaching, or communication records may be retained as long as necessary to provide services, resolve disputes, document agreements, or comply with legal obligations.
If you request deletion of your personal information, we will delete or anonymize it unless we are legally required or permitted to retain it.
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include encrypted transmission, access controls, secure hosting, password protection, role based permissions, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Some services may use algorithms, questionnaires, numerological parameters, compatibility models, or profile based analysis to provide relationship insights, matching suggestions, or personalized recommendations.
These results are intended as informational and supportive guidance only.
We do not make decisions with legal or similarly significant effects based solely on automated processing unless clearly disclosed and permitted by applicable law.
Depending on your location and applicable law, you may have the following rights:
The right to access your personal information.
The right to correct inaccurate or incomplete information.
The right to request deletion of your personal information.
The right to restrict or object to certain processing activities.
The right to withdraw consent at any time where processing is based on consent.
The right to request data portability where applicable.
The right to opt out of marketing communications.
To exercise your rights, please contact us at:
Depending on your state of residence, you may have additional privacy rights under applicable US state privacy laws.
These rights may include the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, the right to opt out of certain processing activities, and the right not to be discriminated against for exercising your privacy rights.
We do not sell personal information.
To submit a privacy request, please contact us at:
Our services are not intended for children under the age of 18.
We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take reasonable steps to delete it.
Our website may contain links to third party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third party websites. Please review the privacy policies of those third parties before using their services.
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The current version will be published on this website. The date of the latest update will be shown below.
If you have any questions about this Privacy Policy or the processing of your personal information, please contact us at:
AKASHA GOLD GROUP LLC
2708 SANTA BARBARA BLVD.
Suite 120
CAPE CORAL, FL 33914
United States
Email: privacy@akasha-gold.de
Last updated: May 2026
